OpenSys (M) Bhd. is an investment holding company engaged in the provision of solutions to the financial services, telecommunication, and utility industries. It operates through six key segments: Cash Recycling Machine (“CRM”), Business Process Outsourcing (“BPO”), Maintenance and Software Solutions Services, Branch of The Future (“BOTF”), SmartCIT and buySolar. i) Cash Recycling Machine (“CRM”) is the main product of the Group’s hardware segment. CRM is an automated teller machine that accepts and validates cash as well as dispensing the same cash to customers. ii) Business Process Outsourcing (“BPO”) consists of two business sub-segments namely Bill Payment Kiosk Outsourcing and Cheque Process Outsourcing (“CPO”). In Bill Payment Kiosk Outsourcing, OpenSys provides bill payment kiosks, related network infrastructure and services to customers such as Maxis, SESB, SESCO, TM and TNB, for their customers to pay bills and top-up prepaid services via cash, cheque and debit/credit card. iii) Maintenance and Software Solutions Services are after-sales services provided by the Group for its hardware products such as CRM, cheque deposit machine, desktop cheque scanner and payment kiosks as well as its software products for cheque processing, self-service terminals, and bill payment solutions. iv) Branch of The Future (“BOTF”) solutions increase efficiency and productivity of branch personnel by digitalizing transactional and back-room cash operations in the banks’ branch transformation journey. v) SmartCIT Secure Logistics solutions revolutionize the cash logistics market, particularly within the Cash-in-Transit sector, by enhancing efficiency through digitization and artificial intelligence. vi) buySolar is a one-stop online marketplace for renewable energy products and services. The company was founded by Kee Chung Tan and Hong Soon Chee on December 7, 1995 and is headquartered in Petaling Jaya, Malaysia.
